Privacy Policy

Welcome to Scooters Parts! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://www.scootersparts.com).

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1. Information We Collect

We collect different types of information to provide and improve our services, including:

📌 Personal Information

When you place an order or sign up for our services, we may collect:

• Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Details (processed securely by third-party payment providers)

📌 Non-Personal Information

We automatically collect certain data when you visit our website, such as:

• IP Address
• Browser Type & Device Information
• Pages Visited & Time Spent
• Referring Website or Search Engine

This information helps us analyze website performance and improve user experience.

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2. How We Use Your Information

We use your information for the following purposes:

✅ To process and fulfill orders (including shipping and tracking updates)
✅ To improve our website based on user behavior and preferences
✅ To provide customer support and respond to inquiries
✅ To send promotional offers, discounts, and newsletters (only with your consent)
✅ To prevent fraudulent transactions and enhance security

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3. How We Protect Your Data

We take appropriate security measures to protect your personal information, including:

• SSL encryption to secure transactions and sensitive data
• Secure third-party payment gateways (we do NOT store credit card details)
• Restricted access to personal data to authorized personnel only

However, no online transaction is 100% secure, so we encourage users to take precautions while sharing personal information online.

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4. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience. These may include:

🍪 Essential Cookies: Necessary for site functionality (e.g., shopping cart, login).
📊 Analytics Cookies: Help us track visitor behavior and website performance.
🎯 Marketing Cookies: Used for personalized ads and promotions.

You can manage cookie preferences through your browser settings.

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5. Third-Party Services

We may use trusted third-party services for:

• Payment Processing (e.g., PayPal, Stripe)
• Shipping & Order Fulfillment
• Website Analytics (e.g., Google Analytics)
• Email Marketing (e.g., Mailchimp)

These third parties have their own privacy policies, and we encourage users to review them.

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6. Sharing of Information

We do not sell, rent, or share your personal data with third parties, except:

• When required by law or legal proceedings.
• To prevent fraud or security threats.
• With trusted partners for service fulfillment (e.g., shipping carriers).

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7. Your Rights & Choices

You have the following rights regarding your personal data:

🔹 Access & Update: You can request a copy of your personal data or update incorrect details.
🔹 Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
🔹 Request Data Deletion: You can request the deletion of your personal data, subject to legal requirements.

To exercise these rights, please contact us at [email protected].

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8. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us for removal.

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9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

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